Última actualización: [Fecha actual – 12/01/2026]
1. Información básica sobre quién trata tus datos
Responsable del tratamiento:
Constanza Soto
NIF: 33298589V
Domicilio profesional:palma del rio 20, 29004 Málaga
Email: contacto@constanzasoto.es]
Web: https://constanzasoto.es
En constanzasoto.es tratamos la información que nos facilitas con el objetivo de prestarte mis servicios profesionales de acompañamiento social, psicopedagógico y terapia narrativa, así como para responder consultas y gestionar comunicaciones.
2. ¿Qué datos personales recogemos?
Dependiendo de cómo uses esta web, podemos tratar:
a) Datos identificativos
Nombre, apellidos, email, teléfono (voluntario).
b) Datos de la consulta
Información que compartes en formularios o emails sobre tu situación familiar, educativa o personal (altas capacidades, neurodivergencias, dificultades escolares, etc.).
c) Datos técnicos
Dirección IP, tipo de dispositivo, navegador, páginas visitadas, tiempo en la web (si aceptas cookies de analítica).
d) Datos profesionales (si contratas servicios)
Notas de sesiones, preferencias de comunicación, facturación, citas programadas.
3. ¿Para qué tratamos tus datos?
| Finalidad | Base legal | Plazo de conservación |
|---|---|---|
| Responder consultas del formulario | Consentimiento | Hasta respuesta completa |
| Gestionar citas y servicios profesionales | Contrato/Precontrato | 5 años (fiscal/legal) |
| Enviar newsletter o info profesional | Consentimiento | Hasta que canceles |
| Analítica web (Google Analytics) | Consentimiento | 26 meses |
| Cumplir obligaciones legales | Obligación legal | Según normativa |
4. ¿Con quién compartimos tus datos?
No vendemos datos. Solo se comparten cuando es estrictamente necesario:
-
Hosting: Raiola
-
Formulario: [Google Forms/Email/CRM que uses]
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Videollamadas: [Zoom/Google Meet] si se participa en sesiones online
-
Colaboradores: psicopedagogos u otros profesionales, solo con tu autorización expresa
Todos bajo acuerdos de encargo de tratamiento conforme RGPD.
5. Transferencias internacionales
Si usamos herramientas fuera de la UE (ej. Google Workspace, Zoom US), aplicamos cláusulas contractuales estándar aprobadas por la Comisión Europea. Puedes solicitar copia contactándome.
6. Tus derechos
Puedes ejercer estos derechos cuando quieras:
| Derecho | Qué puedes hacer |
|---|---|
| Acceso | Ver qué datos tenemos |
| Rectificación | Corregir datos incorrectos |
| Supresión | Pedir que borremos tus datos |
| Limitación | Pausar temporalmente el tratamiento |
| Portabilidad | Recibir tus datos en formato digital |
| Oposición | Oponerte a recibir comunicaciones |
Cómo hacerlo: Email a [contacto@constanzasoto.es] con copia de DNI. Te responderé en 1 mes máximo.
Reclamaciones: Agencia Española de Protección de Datos (www.aepd.es)
7. Seguridad de tus datos
Aplicamos cifrado SSL, copias de seguridad cifradas y controles de acceso. No obstante, ningún sistema es 100% infalible.
Datos de menores: Solo se recogen a través de padres/tutores legales para servicios profesionales. Si detectamos datos de menores sin autorización, los eliminamos inmediatamente.
8. Cambios en esta política
Si modificamos la política (nuevas herramientas, normativa), te informaremos en la web y en comunicaciones directas si es relevante para ti.
Who we are
Suggested text: Our website address is: https://constanzasoto.es.
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What rights you have over your data
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Where your data is sent
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